Among resident physicians, higher levels of fatigue and distress are associated with self-perceived medical errors
Internal medicine residents who reported higher levels
of fatigue and distress were more likely to report a medical error, according
to a study in the September 23/30 issue of JAMA, a theme issue on medical education.
"Medical errors and patient safety continue to be an
important concern for patients and physicians, especially since the Institute
of Medicine reported in 1999 that between 48,000 and 98,000 Americans die each
year due to preventable adverse events," according to background information in
the article. "Fatigue and distress have been separately shown to be associated
with medical errors. The contribution of each factor when assessed simultaneously
is unknown."
Colin P. West, M.D., Ph.D., of Mayo Clinic, Rochester,
Minn., and colleagues assessed the independent contributions of fatigue and distress
to self-reported medical errors when considered simultaneously. The study included
data provided by 380 internal medicine residents who began training from 2003
to 2008 and completed surveys quarterly through February 2009. The surveys included
self-assessment of medical errors, overall quality of life (QOL) and fatigue;
and measures of burnout, depression, and sleepiness.
The average response rate to individual surveys was 67.5
percent. Of the 356 participants (93.7 percent) providing error data, 39 percent
reported making at least 1 major medical error during the study period. In analyses,
there was an association of subsequent self-reported error with measures of sleepiness
and fatigue score. Each 1-point increase in fatigue or sleepiness score was associated
with a 14 percent and 10 percent increase, respectively, in the odds of reporting
a medical error. Subsequent error was also associated with burnout, a positive
depression screen and overall QOL.
"Fatigue and distress variables remained statistically
significant when modeled together with little change in the point estimates of
effect. Sleepiness and distress, when modeled together, showed little change in
point estimates of effect, but sleepiness no longer had statistical significance
associated with errors when adjusted for burnout or depression," the researchers
write.
"In summary, this study suggests that fatigue, sleepiness,
burnout, depression, and reduced QOL are independently associated with an increased
risk of future self-perceived major medical errors. In addition to the national
efforts to reduce fatigue and sleepiness, well-designed interventions to prevent,
identify, and treat distress among physicians are needed. Additional research
is necessary to determine the most effective strategies for accomplishing these
goals. Changes to the process of physician training should address both resident
fatigue and distress in an effort to improve resident and patient safety," the
authors conclude.
Another study in the same issue of JAMA reported that
primary care physicians who participated in an educational program that included
an emphasis on mindful communication reported improvement in personal well-being,
emotional exhaustion, empathy and attitudes associated with patient-centered care.
"Primary care physicians report alarming levels of professional
and personal distress. Up to 60 percent of practicing physicians report symptoms
of burnout, defined as emotional exhaustion, depersonalization (treating patients
as objects), and low sense of accomplishment. Physician burnout has been linked
to poorer quality of care, including patient dissatisfaction, increased medical
errors, and lawsuits and decreased ability to express empathy," according to background
information in the article.
The authors add that another consequence of physician
burnout is a decline in the percentage of graduates entering careers in primary
care in the last 20 years, with reasons related to burnout and poor quality of
life. "Even though the problem of burnout in physicians has been recognized for
years, there have been few programs targeting burnout before it leads to personal
or professional impairment and very little data exist about their effectiveness."
Michael S. Krasner, M.D., of the University of Rochester
Medical Center, Rochester, N.Y., and colleagues designed a continuing medical
education (CME) course to improve physician well-being. "One proposed approach
to addressing loss of meaning and lack of control in practice life is developing
greater mindfulness-the quality of being fully present and attentive in the moment
during everyday activities," the researchers write.
The course is based on 3 techniques: mindfulness meditation,
narrative medicine, and appreciative inquiry. "Mindfulness meditation is a secular
contemplative practice focusing on cultivating an individual's attention and awareness
skills. Both narrative medicine and appreciative inquiry involve focusing attention
and awareness through telling of, listening to, and reflecting on personal stories."
Seventy primary care physicians participated in the course,
which included an 8-week intensive phase (2.5 hours/week, 7-hour retreat), followed
by a 10-month maintenance phase (2.5 hours/month). The course included mindfulness
meditation, self-awareness exercises, narratives about meaningful clinical experiences,
appreciative interviews, didactic material and discussion. Physicians were surveyed
before, during and after the course regarding levels and measurements of mindfulness,
burnout, empathy, psychosocial orientation, personality and mood.
"Our study demonstrated that primary care physicians
participating in a CME program that focused on self-awareness experienced improved
personal well-being, including burnout (emotional exhaustion, depersonalization,
and personal accomplishment) and improved mood (total and depression, vigor, tension,
anger, and fatigue). They also experienced positive changes in empathy and psychosocial
beliefs, both indicators of a patient-centered orientation to medical care that
has been associated with patient-centered behaviors such as attending to the patient's
experience of illness and its psychosocial context and promoting patient participation
in care," the authors write.
"The skills cultivated in the mindful communication program
appeared to lower participants' reactivity to stressful events and help them adopt
greater resilience in the face of adversity," they add. "Further study will be
necessary to investigate the effects on practice efficiency, patients' experience
of care, and clinical outcomes."
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